Privacy Policy

Who we are

Snellville GA Water Heater operates this website as a referral service that connects homeowners in the Snellville, Georgia area with independent local plumbing professionals. In this policy, "we" and "us" mean the operator of this website.

Information we collect from phone calls

When you call the number on this site, we may collect your phone number, the date, time and length of the call, and the information you choose to share, such as your name, the general location of the property and a description of the problem.

Calls may be recorded and monitored for quality, training and routing purposes, and to help resolve any questions about the service. If you do not wish to be recorded, please tell the person who answers at the start of the call.

Call tracking numbers

The phone numbers shown on this website may be call-tracking numbers. These numbers forward to the people who answer calls and help us understand which pages and sources lead to calls. Call-tracking providers may process call details on our behalf.

Information collected when you visit the site

We do not ask you to submit forms or create an account on this website. This site does not use analytics or advertising cookies. If that changes, this policy will be updated before any such tool is added.

Like any website, the server that delivers these pages may keep standard technical logs (such as IP address, browser type and the page requested) for security and reliability.

Third-party content

Photos on this site are loaded from Pexels (images.pexels.com). When a page loads, your browser requests those images directly from Pexels, which receives standard technical information such as your IP address and browser type under its own privacy practices. Fonts are served from this site itself.

How information is used and shared

We use the information described above to answer and route your call, to connect you with an independent local professional who can help, to improve the service and to keep records of calls.

To connect you with help, we share the details you give on the call with the independent professional who will contact you or visit. That professional handles your information under their own practices.

We do not sell your personal information. We may disclose information where required by law or to protect our rights and the safety of others.

Data retention and security

We keep call records and related information only for as long as reasonably needed for the purposes above or as required by law, and we take reasonable steps to protect them. No method of transmission or storage is completely secure, but we work to keep information safe.

Children

This website is intended for adults arranging service for a home. We do not knowingly collect information from children.

Your choices and privacy requests

If you would like to ask what information we hold about you, or ask us to correct or delete it, please call us at (555) 010-0100 and let the person who answers know you have a privacy request. We will respond as required by applicable law.

Changes to this policy

We may update this policy from time to time. The effective date at the top of the page shows when it was last changed.